Frank riche
exzoticzz@gmail.com · 6468320408
Lead Info
| Monthly Bill | over-180 |
| Lines | 3 |
| Submitted | 7/25/2026, 6:37:01 PM |
| Expires | 8/1/2026 |
| IP | 174.135.180.170 |
Booking
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AI Bill Analysis
Summary
Est. Savings
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Flagged Items
Protection 360 x4 (3x Tier 5 TE at $19.00 + 1x MI Tier 4 TE at $16.00)
Four protection plans totaling $78.43/month is a significant recurring cost. Third-party device insurance options often provide comparable coverage at lower per-device rates.
AutoPay Discount Not Applied
Bill explicitly notes customer is not enrolled in AutoPay, which would save $5/line per month — up to $25/month on this account's eligible lines.
Late Fee — $10.00
A $10 late fee was charged this cycle for the invoice due May 3, 2026. AutoPay enrollment would prevent this recurring charge.
Netflix Standard with T-Mobile Discount — $13.00
Customer is paying $13/month for Netflix after a $6.99 T-Mobile discount. This subscription is tied to the current plan and worth factoring into any plan comparison.
Talking Points
- You've got Protection 360 on all four devices — have you ever had to use any of those plans, or do you remember what each one actually covers?
- It looks like AutoPay isn't set up on this account — was that a conscious choice, or just something that never got turned on?
- The tablet line is only showing 3GB of data used this month — how often is that line actually being used day to day?
- There's a Netflix charge on here after a partial T-Mobile discount — is that a subscription you're actively using or something that just carried over?
- The Apple Watch line runs $29.20 a month on its own — is that paired watch something that gets regular use, or more of a backup device?
Clear and complete T-Mobile bill for Steven M. Lee. 5 lines total: 3 voice lines on ONE Plan Amplified, 1 Apple Watch wearable, 1 tablet/mobile internet line. Services section is notably high at $93.02, driven by 4 Protection 360 plans totaling $78.43. No device payments present. AutoPay discount not being used. A $10 late fee was incurred this billing cycle.
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